Toll Free: 800-431-2912 (USA ONLY)

My Account   |   Contact Us   |   Careers     

Orders generally take one business day to be processed before they ship, however processing times may vary. Please take this into account when selecting your shipping method.

If you have an extremely urgent order, please contact us and we will do our best to expedite it.

Based on your order value, your location and the shipping method you choose, DERF will select the appropriate shipping carrier and service for your order. DERF carriers include (but not limited to) USPS, UPS, FedEx and DHL.

DERF is not responsible for any delays or other issues caused by any of the freight carriers.

Our shipping rates are estimates and are subject to change. If the cost of shipping a particular order is higher than the chosen shipping rate for that order, we will advise you and confirm any additional charges prior to shipping.

International Shipping Policy

Our International Shipping Policy is an extension of our Shipping Policy listed above.

Our shipping policies are compliant with US export administration regulations. Therefore, customers are required to fill out our export control documents for each international order, and can be viewed here.

If your shipping address is the address of a freight forwarder, this is considered an international order.

Certain items may be restricted to certain destinations or end users. All orders are subject to approval by our export control department. If you would like to learn more about US export regulations, you may review them here.

All prices on our site are in U.S. dollars. Your credit card company will bill you with your local currency at the current exchange rate.

When ordering outside of the U.S., the customer is responsible for assuring the product can be legally imported to the destination country.

The customer is the importer of record and must comply with all laws and regulations of the destination country. The customer of an international shipment may be subject to (but not limited to) import taxes, customs duties, fees, tariffs or any other charges.

Charges for customs clearance must be fulfilled by the customer. DERF is not responsible for any fees or charges regarding customs clearance. If your order is seized by customs, we are not responsible for refunding your purchase.

Customs, duties, and taxes are non-refundable. A shipment that is refused because of unexpected import fees, the cost of the original shipping and any return shipping charges will not be refunded.

Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it may cause delays beyond our original delivery estimates.

Please keep in mind that once an order has shipped, we cannot change the order address information.

By ordering from derf.com, you are agreeing to the above disclaimer and our terms and conditions.

Shipping Rates

Domestic

Shipping Type Shipping Time Shipping Rate
Standard 3-7 Days 9.95
Expedited 2 Day 22.95
Express 1 Day 65.95

Hawaii & Alaska

Shipping Type Shipping Time Shipping Rate
Standard 3-7 Days 16.95
Expedited 2 Day 35.95
Express 1 Day 70.95

Canada & Mexico

Shipping Type Shipping Time Shipping Rate
Standard 2-8 Days 18.95
Expedited 2-5 Days 34.95
Express 1-3 Day 55.95

International (Excluding Canada & Mexico)

Shipping Type Shipping Time Shipping Rate
Standard 6-10 Day 45.95
Expedited 1-5 Day 65.95

Contents ©2021 DERF Electonics, Inc. All Rights Reserved.   |   Site powered by Surfside Web

0